Q: What is the meaning of “Bathala”?

A: "Bathala" is a term with diverse meanings in different cultures. In pre-colonial Tagalog mythology in the Philippines, it refers to the chief or supreme deity worshiped by ancient Filipinos, symbolizing the highest spiritual or creator god. The significance of Bathala varies based on cultural and historical contexts.


Q: What does the logo of "Bathala Scents and Natural Wellness" symbolize?

A:  The logo represents BATHALA, derived from Baybayin characters, an ancient script native to the Philippines predating Spanish colonization. Baybayin is an alphasyllabary, where characters symbolize consonants with inherent vowel sounds, adaptable with diacritical marks.


Q: How long does shipping take?

A: For domestic orders, it will normally take 6 to 12 business days.


Q: Do you ship Internationally?

A: Certainly! Feel free to get in touch with us to coordinate shipping details.


Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.


Q: How do I order on your website?

A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!


Q: Does Bathala Scents and Natural Wellness provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!


Q: Do you offer a refund if I don't like the product?

A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our refund policy page for complete details. If you have any additional questions that have not been addressed in our FAQ. Please contact us and we will get back to you as soon as possible.